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Psychology

Pragmatica della comunicazione digitale

(The Pragmatics of Digital Communications)

Ponte alle Grazie, February 2021, pp.160

Videoconference on Zoom, drinks on WhatsApp: it’s the boom of video calls, but what’s different in digital communications? An instructions manual for correct speaking and effective activity online.

Our lives have altered over the past few months and so has communication. The change has occurred in particular in the decrease of power in non-verbal (looks, expression, gestures) and para-verbal (rhythm and volume of a voice, inflection, pauses and silences) communication. All these elements alone convey 80% of the emotion in a conversation. Their contribution is so important that, in cases where there is an inconsistency between verbal and non-verbal channels, it’s the latter we tend to trust. Giorgio Nardone teaches us little tricks to improve our approach to work and interpersonal relations, even from behind a screen.

Ponte alle Grazie, February 2021, pp.160

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World Spanish Rights: Herder.

Giorgio Nardone

Giorgio Nardone, a pupil of Paul Watzlawick, has over thirty years of experience as a therapist and has successfully treated more than 25,000 cases. He is the founder and director of the Strategic Therapy Center in Arezzo, which has members worldwide. He has published over 40 books and sold more than 800,000 copies. Most of his works have been translated into many languages.

Stefano Bartoli

Stefano Bartoli is a psychologist, psychotherapist, international trainer of the strategic model and teacher of advanced and general clinical training courses. He is the Chief Operating Officer al director of the Strategic Therapy Center and  a University Professor in «clinical training techniques». He is also the writer and author of numerous articles and essays.

Simona Milanese

Simona Milanese, an oncologist and psychotherapist, is an associate researcher and trainer at the Strategic Therapy Centre of Arezzo. She practices psychotherapy, coaching, and training based on the strategic model. Together with Roberta Milanese, she co-authored Il tocco, il rimedio, la parola (Ponte alle Grazie, 2015).

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